Product after-sales service process:
- The user can call +86 755 2834 8423 or email the sales for assist the after-sales service. Or Contact directly the dealer where you bought for after sales service.
- After receipt of the user's faulty product, we will report the analysis, fault liability, maintenance cost and expected maintenance time of the product to the user within 3 working days. To speed up solve the problem. Please write clear personal information,problems, contact information and other details in packaging together to return our factory.
- If the user have no objection on the cause of the malfunction, fault liability, maintenance costs and maintenance time and other issues, we began to repair the product;
- Warranty service is still available for products that have been repaired, within the warranty period, or within 3 months of repair.
- For return or replacement which caused not by product quality, we will charge corresponding loss of product costs and operating expenses.